FP Markets headquarters is located in Australia but just like forex
markets, our dedicated multilingual customer support team is available 24/7^^. Contact us using
a variety of methods including Live Chat, Phone and Email.
Those with general enquiries can go to our FAQs page which serves as a
self-service tool. It contains a range of information on account opening, funding,
trading and company
information. This is the easiest place to find solutions to common questions such as how to
deposit funds with a Visa credit card or debit card.
Anyone needing further assistance can utilise the Live Chat option. With 12+
languages, there is no need for interpreting services. From Melbourne to Munich and Madrid,
accessibility is at your fingertips with our team members available 24/7^^. Our online services
include technical support and can be accessed by all website visitors via a popup window within
See below for our contact methods, office location and
company details. Traders should note that the call centre times are listed in either AEST or
AEDT. Links to our social media accounts, namely Facebook, Twitter,
LinkedIn and Instagram can also
be found at the bottom of the page. Whether you are looking to open an account, provide some
website feedback or make media enquiries, our dedicated customer support team is on hand to
The website www.fpmarkets.com is operated by First Prudential Markets PTY Ltd an entity that is not established in the EU or regulated by an EU National Competent Authority. The entity falls outside the EU regulatory framework i.e. MiFID II and there is no provision for an Investor Compensation Scheme. Read T & Cs
Please confirm, that the decision was made independently at your own exclusive initiative and that no solicitation or recommendation has been made by FP Markets or any other entity within the group.