常见问题

您可以通过以下链接注册交易账户： https://portal.fpmarkets.com/zh/register

请使用主要登录页面此处的‘忘记密码’链接： https://portal.fpmarkets.com/zh/login

我们提供信用卡/借记卡、网上钱包（包括 Neteller 和 Skrill）、Poli Pay、网上银行和银行电汇等多种支付方式。如要查看存款方式的完整清单，并汇款至您的帐户：请登录“客户专区”，点击左侧菜单上的“入金”，选取“存款”，选择您想存款的交易账户并点击“提交”。

标准和原始账户的最低存款要求均为 $100 澳元或同等金额

您可以从此处的您的客户专区出金： https://portal.fpmarkets.com/zh/funding/withdraw。请注意，您需要用存款方式提出同等金额的出金。一旦提出存款后，您可以用另一种方法提取利润。

您可以从此处登录您的客户专区，下载终端： https://portal.fpmarkets.com/zh/downloads/mt4-platform。我们也为您提供了简短的教学视频来协助您： https://www.youtube.com/watch?v=z-ggK3yEFqg 

为确保我们的交易者可以拥有无法比拟的交易条件，FP Markets 在外汇市场中提供最低点差，这在我们的原始 ECN 帐户可低至 0.0 点。您可以在此查看我们的最低和平均点差： https://fpmarkets.com/zh/forex-spreads/

在 FP Markets，您可以交易外汇、股票、金属、指数、大宗商品和加密货币的 CFD。我们在全球金融市场提供 10,000 多种可交易的 CFD 产品。您只需选择想要的交易平台，即可开启无缝交易体验。

您可以通过电邮、实时聊天或电话 24/7 与我们专属的多语言客户支持团队联络。您也可以填写"回电申请表"，我们的团队成员会尽快联络您： https://fpmarkets.com/zh/faq/call-back/

当然可以。我们非常鼓励客户先尝试我们的模拟环境，您可以通过以下链接进行注册： https://portal.fpmarkets.com/zh/demo/register

您可以通过以下链接注册交易账户： https://portal.fpmarkets.com/zh/register

我们的引导团队需要最多一个工作日的时间来验证您的文件，但是，我们的目标是一小时内为您完成开户。

为了避免混淆，我们建议您把所有交易账户都放在使用同一个电子邮箱地址的同一个客户专区配置文件下。

In order to approve your account we require:

Proof of Identity - a coloured copy of your travel passport containing your photograph, full name, valid expiry date and your signature. (If no valid passport is available, please upload a similar identification document such as National ID card or Driving license)

Proof of Address - a recent utility bill (e.g. electricity, gas, water, waste disposal, Internet or a Bank Statement) dated within the last 6 months and confirming your name and the registered address.

We will require the original copy of the Trust deed. The nominated Individual Trustee will be required to upload a valid Photo ID (Passport, Government ID, Driver License) and Proof of Address (Utility/Phone/Internet or Bank Statement) showing full name and address, dated within 6 months.please reach out to our onboarding team ([email protected])，了解更多信息。

We will require the original copy of the Trust deed, Certificate of Incorporation, Memorandum & Articles of Association, Legal Entity Identifier (LEI) and proof of identity and proof of residence document for all beneficial owners with 25% shares or more within the company. Reach out to our onboarding team ([email protected])，了解更多信息。

"In order to approve your Joint account we require to verify your and the Joint Applicant's identity. Kindly provide the folowing documentation for both applicatns. Proof of Identity - a coloured copy of your travel passport containing your photograph, full name, valid expiry date and your signature. (If no valid passport is available, please upload a similar identification document such as National ID card or Driving license) Proof of Address - a recent utility bill (e.g. electricity, gas, water, waste disposal, Internet or a Bank Statement) dated within the last 6 months and confirming your name and the registered address."

"No, both Proof of Identity and Proof of Residency documents are required in order to approve your application. Proof of Identity - a coloured copy of your travel passport containing your photograph, full name, valid expiry date and your signature. (If no valid passport is available, please upload a similar identification document such as a National ID card or Driving license) Proof of Address - a recent utility bill (e.g. electricity, gas, water, waste disposal, Internet or a Bank Statement) dated within the last 6 months and confirming your name and the registered address. "

This is due to obligatory 'Know your Client' (KYC) procedures that we must follow, in accordance with international Anti Money Laundering (AML) regulations

否，我们不会要求您再提供任何额外文件。

是的，请将申请发送到 [email protected]. from your registered email address. Please attach any supporting documents, for example a marriage certificate for a name change, or proof of address for a residential address change.

Please send an email to [email protected] from your registered email address, and ensure that you include the IB's referral number in your email.

For some specific countries we may be able to accept one of the following documents as the proof of residence document: 1. Confirmation of residential address from their local municipality 2. An additional ID document + the PO Box POR document 3. An employment or rental agreement which includes the residential address 4. A police record or local tax form

We will require a proof of identity and proof of residence for all beneficial owners with 25% shares or more within the company. We will also require the certificate of incorporation, Memorandum & Articles of Association and Legal Entity Identifier (LEI). If the beneficial owner is another entity we will also require additional documentation, please reach out to our onboarding team ([email protected])，了解更多信息。

所有公司申请都需要提供 LEI（法人实体识别码）。如果您还没有这个编码，您可以通过多个网站进行申请，包括： https://www.lei.direct/

You can open an account in AUD, USD, EUR, GBP, SGD, CHF, CAD, NZD, JPY, HKD and PLN.

请使用客户专区的此链接： https://portal.fpmarkets.com/zh/login

Yes, you can have up to ten trading accounts per platform. You can open additional accounts anytime via your Clients Area (https://portal.fpmarkets.com/zh/login)，选择‘账户汇总’，然后选择‘添加真实账户’即可。

要关闭您的交易账户，请发送电子邮件到 [email protected] ，并申请撤出所有资金（如果您还未这么做）。

We will disable your account if there is zero balance and no activity for more than three months. Unlike other brokers, we will not charge an dormancy/inactivity fee for this, and we are able to reactivate it anytime you wish to resume your trading. If you wish to reactivate, please send your request from your registered email address to [email protected]

我们的标准帐户不收取佣金，但我们会在点差上加 1 点。我们的原始帐户显示从流动性提供商处接收的原始点差。在此账户上，我们会为每手收取 6 美元佣金。原始帐户：原始点差和佣金（例如 0 点点差 + 7 澳元佣金 = 总成本 7 澳元） 标准帐户：原始点差 + 额外 1 点（例如 0 点点差 + 1 点 = 1 点）

请在上传前检查以下各项：文件大小不超过 10 MB。文件采用以下格式之一：jpeg、png、jpg 和 pdf。如果错误消息持续，您可以发送文件至 [email protected]

如果我们无法为您的文件获取翻译，我们将联络您以获取文件的正式译本。

如果您的（公共设施）帐单不在您名下，您可以发送最近的银行账单副本（不超过 6 个月）为您的地址证明。如果您没有上述任何一项文件，请提供注明您姓名和居住地址的官方文件，或发送电邮至 [email protected]

是的，我们提供两个人的联名帐户。双方都可以在该账户上存取款项和进行交易。如要开办 SMSF 帐户，请在注册页选取“联名帐户”，并按照步骤操作。

自营养老金 (SMSF) 与其他养老金不同，因为 SMSF 的受托人（通常也是受益人）可以直接控制其养老金投资，并在无需专业资金经理的情况下为利益自主运作。如要开办 SMSF 帐户，请在注册页选取 “SMSF 帐户”，并按照步骤操作。

Please use the 'Forgot Password' link on the main login page here: https://portal.fpmarkets.com/zh/login

You can activate the 2FA option in your Client Portal, under Profile > Profile Details:
https://portal.fpmarkets.com/zh/login

Password must be minimum 7 characters long and contain 1 upper case, 1 lower case, 1 symbol and 1 number. For passwords we accept below symbols only:
#[email protected]!%&*.
Password example: FPMarkets1234!!

Yes, we provide the Swap Free accounts for all our Muslim Clients. We offer 10 nights free of any admin charges on the majors, for all other nightly admin fees please see the following link: https://www.fpmarkets.com/products/forex-trading/islamic-accounts/

Islamic accounts are ideally suited to muslim clients as they are in line with Islamic law in that they incur no swaps or interest charges on overnight positions. Instead, the account holder is charged an administration fee on positions which is deducted from the balance of the account. FP Markets reserves the right to request additional documentation in order to offer swap free privilege to an account. If the religion is not mentioned on your ID document, we may require a proof of faith in the form of a letter from your mosque confirming your religion. Send an email to [email protected] and request for your account to be converted to Islamic/ Swap free.

We do not offer bonuses to our clients. They are usually just a gimmick offered by some forex brokers as a way to lock in your profits. As a fully regulated broker, we do believe that those are not best practices for our clients.

Your login details can be found in your email inbox, kindly search for "Your MT4/5 Live Account Is Ready"

As per ASICs instructions we are only able to accept clients from certain jurisdictions. If you cannot see your country in the list, unfortunately at this time we are not able to accept your application.

FP Markets Pty Ltd 受到澳大利亚证券和投资委员会 (ASIC) 全面监管，根据澳洲金融服务执照 (AFSL) 运营 - 编号 286354。AFSL 的持有者，例如 FP Markets，必须满足多项持续的义务。ASIC 拥有历史悠久的强大的公司治理文化

FP Markets Pty Ltd office is in Sydney, Australia. Our physical address is Level 5, Exchange House,10 Bridge St, Sydney NSW 2000.

FP Markets is an Australian owned, private limited company.

让我们从竞争对手中脱颖而出的是我们对交易者的需求的深度了解。我们认识到，定价、执行速度、产品范围、客户支持、技术投资和市场分析结合在一起，就是能够让客户对他们的经纪商产生所需的信心的关键要素。我们已经荣获 36 个行业奖项，这个名单还会继续加长，我们已有的奖项中包括‘最高整体客户满意度’、‘最佳交易执行’和‘最佳客户服务’（投资趋势奖）

FP Markets has in place an external independent auditor to ensure compliance with our regulatory obligations and operational processes. We are permitted to use any company providing external audit services provided they are approved by ASIC. Currently we are using BDO Australia.

请参见下方链接，获取我们详细的联系信息： https://www.fpmarkets.com/zh/contact-us. Our live chat can also be accessed via any page on our Website, and on mobile you can reach us via messaging services (What'sApp, Messenger, Telegram, Instagram and Twitter).

Yes. Regulations require the company to be adequately capitalized and ensures that client funds are held in line with Australian Client Money Laws, and are not used for hedging purposes. This means that client funds are not only held separately from the company’s funds in segregated client trust accounts with leading Australian banks, ASIC also requires that all funds are reconciled each day. Therefore, in the unlikely event that there were to be an issue with the company, clients’ funds would remain separate (and protected) so that funds can be returned to clients. To add further protection for clients, the company has a policy of maintaining twice the required regulatory capital.

ASIC 不提供投资者赔偿基金，但如果公司破产，公司会以公司资金赔偿客户。

在这种不太可能发生的情况下，我们将向客户退回客户资金账户中的资金。ASIC 要求每天核对客户资金，这意味着这些资金会是可用的。FP Markets 也一直保持法规所要求的监管资本的两倍资金，以确保可以随时履行其对客户的义务。

Yes, our professional indemnity insurance is currently covered by Chubb (https://www.chubb.com/uk-en/business/by-category-professional-indemnity.aspx#). Should we change our provider, we will be sure to update the information here.

是的，FP Markets Pty Ltd 是澳大利亚金融投诉管理局 (AFCA) 的一员。AFCA 为想要提出投诉的消费者免费提供公平和独立的金融服务投诉解决方案。

我们所有的法律文件都可以在我们的网站上找到： https://www.fpmarkets.com/zh/legal-documents/

如想获得有关您的信息是如何存储的完整披露，请在此处查看我们的隐私政策： https://www.fpmarkets.com/zh/about-us/legal-documentation/privacy/

我们运行适用性测试来评估我们的产品是否适合您。我们当前的监管环境 (ASIC) 要求我们对每个新客户进行此测试。

因为存在监管要求，如果账户出现过交易，则我们需要将客户记录保留七年。请放心，我们将按照澳洲法律下的所有数据保护要求保存您的详细信息。我们也将确保将您从所有邮件列表中删除。

Yes, we offer Negative Balance Protection to Retail Clients' accounts.

标准和原始账户的最低存款要求均为 $100 澳元或同等金额

The minimum deposit is $1000 AUD or equivalent. Please note, login details will only be sent once the funds are available on your IRESS account.

我们提供多种存款方式，包括银行卡、银行转账、Skrill 和 Neteller。如想了解所有的可用方式，请查看以下链接： https://www.fpmarkets.com/zh/deposits-withdrawals/

We do not charge any deposit fees.

We offer multiple funding currencies for our accounts which include AUD, USD, EUR, GBP, SGD, HKD, NZD, CHF, CAD, JPY, PLN, CZK and AED.

这取决于您所选择的方式。通常情况下，在线转账会即时到账，而银行转账可能需要几天才能到账。请参见下方链接，了解每种方式的具体时间： https://www.fpmarkets.com/zh/deposits-withdrawals/

是的，我们接受

Please send us a confirmation letter from the bank, saying the card has been lost/stolen, and also a card statement showing all the bank details to [email protected]，我们随后将对此账户进行银行转账。

No, your Skrill or Neteller email address does not have to match the registered email address with FP Markets. However, the e-wallet must be under your Name.

否，我们只接受来自名字所示的交易账户持有人直接存入的资金。

Please allow up to five business days for us to receive an international transfer. If we have not received your funds within this time, please send your swift copy to [email protected] ，我们将能够向银行进一步查询。

否，任何交易账户的余额均不产生利息。

If you have used several deposit methods, you will need to withdraw the same amount you deposited back to each one, starting with any card deposits. Once card deposits have been withdrawn back to the same card, you will make the remaining withdrawals in the order that the deposits were made. You can then choose a different method to withdraw profits.

您可以将它提取到在您名下的任意银行账户。

It will depend on the method you used, you can see the average withdrawal times in the following link: https://www.fpmarkets.com/zh/deposits-withdrawals/

是的，这没有问题，只要您的账户中有充足的空闲资金可以支付出金金额。

Please note that we do not charge any fees for processing Bank wire withdrawals.

If you have not received your funds after 10 business days, please reach out to our cash team ([email protected]) 并索取 Swift 副本。随后，您可以带着副本前去您的银行，银行将可以依据副本为您追踪资金。

如果您在七个工作日后还没有收到您的资金，请联络我们的账户团队 ([email protected])，他们将向您发送 ARN 号码。随后，您可以将这个号码给您的银行，请确保和熟悉国际银行卡退款的柜员交流。

如果您在七个工作日后还没有收到您的资金，请联络我们的账户团队 ([email protected])，他们将向您发送 ARN 号码。随后，您可以将这个号码给您的银行，请确保和熟悉国际银行卡退款的柜员交流。

Yes, we accept broker to broker transfers. Please complete this form and send it to the transferring broker. Once your broker agrees to perform the transfer, email the details to ([email protected])

If you want to become a FP Markets client, please complete our form located on this form and send it to your old broker. Your old broker will process the transfer to our bank account and we will apply the funds to your FP markets trading account. Please make sureyou also send the form to us for our records. If you want to leave FP Markets, please complete the form provided by your new broker and send it to us. we will process the transfer to your new broker.

是的，请通过此链接登录您的安全客户中心以进行转账： https://portal.fpmarkets.com/zh/funding/transfer. Please note that Internal transfers are only possible between accounts under the same Client Area.

No, you do not need to verify your credit/debit card before depositing

请通过此链接，登录您的安全客户中心： https://portal.fpmarkets.com/zh/funding/history. You will be able to view the history on your Browser, or use the 'Generate Report' option to download the history.

Please insert the last 3 digits of the credit/ debit card that you have used for your deposit. We will not be able to refund a card that haven't been used to deposit at FP Markets

"You can cancel your withdrawal request by going to your Client Portal > Funding > Withdraw > click on the dotted icon next to the withdrawal request > Cancel.
Here is the link:
https://portal.fpmarkets.com/zh/funding/withdraw"

Open your trading platform and select File - Login to Trade Account. You then need to enter your account number, password and select the relevant server. We have a short tutorial video to assist you here: https://www.youtube.com/watch?v=05xgH-GY1dk

MT5 是 MT4 平台的后续平台，具有远优于 MT4 的功能和技术。尽管 MT4 目前更受欢迎（由于在市场上提供的时长），但最终 MT5 将会完全取代它。

Windows 和 Mac 台式电脑都有适用的软件。移动设备和平板电脑也有可用的应用程序。

是的，MT4 和 MT5 平台上的所有定价都是实时无延迟的定价。

否，MT4 和 MT5 都是完全免费提供的

是的，Webtrader 就是 MT4 和 MT5 平台的在线版本，您可以通过此链接访问它： https://www.fpmarkets.com/zh/platforms/mt4-and-mt5-for-webtrader/

前往顶部菜单，选择查看 -> 语言，然后选择要求的语言。随后您将需要在关闭后重新打开平台。

图表将始终显示买入价。要查看卖出价，请右击图表并选择属性 - 常用，然后勾选‘显示卖出价曲线’方框。

平台服务器的时间是 GMT + 2 或 GMT + 3，取决于是否实行夏令时。这确保了每日 K 线可以遵守纽约的关闭时间。

Open your platform and select File - Open Data Folder - MQL4 - Experts and then paste the .ex4 file. When you close and reopen the platform your EA should then show in the Navigator window under 'Expert Advisors'. We also have a short tutorial video to assit you: https://www.youtube.com/watch?v=_BAWkCCPECY&t=1s

确保顶部工具栏中的‘AutoTrading’已启用。将 EA 从导航窗口拖到您的图表上，在‘常用’选项卡下，确保勾选‘允许真实交易’。如果您的 EA 成功附加，您将在您的图表右上角看到笑脸图标。

You can reset your trading account password via the following link, leading to your client portal: https://portal.fpmarkets.com/account/change-password

Here is how to set/change the investor password in MT4/5: Click the Tools menu at the top of the terminal and select Options. Open the "Server" tab and press the "Change" button. Select the "Change investor (read only) password" option and enter new investor password twice below it. It is also required to enter your current password to confirm your actions.

将鼠标悬停在导航窗口的账号上方，您的余额和杠杆就会显示出来。

选择‘账户历史’选项卡，然后右击并选择‘自定义时段’。输入您想要的账单日期，然后选择‘OK’。再次右击并选择‘另存为报告’。您的账单随后将以 HTML 文件格式打开。

选择工具 - 历史中心，然后选择您想要获得数据的工具。然后选择时间范围并选择下载。这个操作将会把任意可用数据下载到您的图表上。请注意，在小的时间范围内，数据将不会像在大的时间范围内那样追溯得那么远。还请注意，所有其他数据都来自 MQ 数据库，并且我们无法再提供任何进一步的数据。

首先从您的移动应用找到您的 Metaquotes ID（在设置 - 聊天和消息下显示）。打开您的交易平台，选择工具 - 选项 - 通知，然后勾选‘启用推送通知’方框。随后输入您的 MQID。您将会看到一个测试的选项，以确保您可以在移动设备上收到通知。

Here we have a short tutorial to assit you with the instalation process: https://www.youtube.com/watch?v=zDuy4g3h7Lo then drag the indicator over from the Navigator window onto your chart and it will automatically fix to the chart.

在 Market Watch 窗口双击您想要交易的工具，新订单窗口将随之打开。

Here is a short tutorial on how to add/deduct funds from your demo account: https://www.youtube.com/watch?v=2YjAfoP2R5o

Provided you use your demo account regularly it will not expire. If you do not use the demo account for more than 30 days it will automatically expire, and we will not be able to reactivate it. However, you can easily add new demo via the following link: https://portal.fpmarkets.com/account/demo-account

Please use the following link, and enter your login credentials which you will received after you confirm the setting once you fund your account via email https://www.fpmarkets.com/zh/iress-login/

重置密码需要我们的支持团队为您操作，请联络他们 ([email protected])

The IRESS Viewpoint Essentai platform is available for free with 20 minutes delayed data.The most popular platform is the IRESS Viewpoint (successor of IRESS Trader).

The IRESS Viewpoint Essentai platform is available for free, 20 minutes delayed pricing, or with a $25 per month fee for live price streaming. The Viewpoint version has a monthly fee of $60 + $25 for the live streaming. We will waive these fees should you generate more than $200 in commission in any calendar month.

我们为所有市场免费提供延迟 20 分钟的价格信息，这适合于日终风格的交易，但是，您也支付月费获取实时价格播报。

是的，我们提供模拟版，请通过下方链接申请： https://portal.fpmarkets.com/zh/demo/register

是的，您可以访问下方链接，查看各个市场的保证金率和是否可卖空。 https://www.fpmarkets.com/about-us/cfd-short-sell-and-margin-table-list/。如果您可以访问真实平台，您还可以从平台本身的保证金表部分额外获得一份清单。

我们有三种账户规模，1-25K、25K 到 50K，以及 50K 以上。它们对应 0.10%（最低 $10），0.09%（最低 $9）以及 0.08%（无最低金额）的收费，这适用于所有 ASX 交易。

This is when your Gross Liquidation Value (GLV) falls to 50% intraday, 75% end of day weekday or 90% end of day weekend. Stop out is not an automated process on the IRESS platform, instead it is managed by our risk team.

Forex is set to 1:200 （ wholesale) and 1:30 ( retail ). For stocks the leverage is based on the particular characteristics of the stock in question. Usually large cap stocks are on 5%（ wholesale）to 20%（ retail）margin rates.

取决于我们在一天中的什么时候收到您的申请，我们可能能够在当天就为您建好账户。如果我们在一天较晚的时间收到申请，则我们将在下个工作日为您建好账户。

Unfortunately not, the IRESS platform is only available via your Browser. Java application is needed for iress trader

很抱歉，这无法实现，因为部分股票风险过大，不适合提供杠杆，但我们允许您交易它们。即使您没有使用杠杆，我们也会对这些头寸收取融资费。

Iress 中的交易小工具仅支持您提取 3 个月的交易数据，不含佣金或收费。FP Markets 为所有客户提供每天、每月和纳税年终的账单，账单通过电邮附件以 PDF 格式发送。如果您向 [email protected] ，或通过客户端提出索取，我们也可以为您提供自定义的表格。

是的，您可以在 Apple App Store 或 Google Playstore 找到应用程序

Your login details are not valid. Please go back to the main login window and ensure your account number and password are correct. If you are copying and pasting the password, please make sure you are not copying an extra space. Here is a short tutorial on how to login: https://www.youtube.com/watch?v=05xgH-GY1dk

Your login details are not valid. Please go back to the main login window and ensure your account number and password are correct. If you are copying and pasting the password, please make sure you are not copying an extra space. Here is a short tutorial on how to login: https://www.youtube.com/watch?v=05xgH-GY1dk

请右击 Market Watch 窗口，并选择‘显示全部’。

This usually means you are logging in with the Investor (Read Only) Password. To be able to trade, you need to login to your account with the Master Password, which is the one you received in the first email from us. If you no longer have it, you can reset the password via your Client Area here: https://portal.fpmarkets.com/account/change-password

在平台同时尝试进行两个操作时，就会向您发送这个消息。为了解决这个问题，请关闭并重新打开您的平台。

请确保您使用稳定的互联网连接，而不是公共的 WIFI 等等。同时，请确保您上传的图表中只有对于交易必要的内容（即，指标尽量少等等）。您也可以尝试从 Market Watch 中删除没有在交易的符号，并只打开最少数量的图表。

这种情况有时候会发生（在 Windows 更新或 MT4 更新后）。我们建议您进行备份，并将您的 MT4 模板保存到您的电脑上：图表 - 模板 - 保存模板。一旦出现缺失，您可以按以下方式上传您保存的模板：图表 - 模板 - 上传模板。

Please ensure your 'Allow AutoTrading' button at the top of your platform is selected and showing Green. Also, from the Tools - Options - Expert Advisors window, make sure the top 'Allow Automated Trading' is ticked. If this still doesn't work, reload the EA, and under the 'Common' tab make sure 'Allow Live Trading' is also ticked there.

Make sure you find the correct symbols for your account. For example, if you are trading on a Raw account, make sure the symbols have the suffix (.r) at the end.

Apple security settings will only allow installation of applications directly from the Mac store. Please use this download link for MAC: https://www.fpmarkets.com/content/external/download/FP-Markets-MT4.dmg On the newer systems your Mac might automatically quarantine the app. In this case you will have to execute the following terminal command to open it: xattr -d com.apple.quarantine /Applications/FP\ Markets\ MT4.app We have a video explaining the process: https://www.youtube.com/watch?v=48THde8Olg4t=1s

请确保您立即更改全部的 FP Markets 密码。如果您需要更改您的电邮地址，请发送申请到 [email protected] ，他们将会为您处理。

This error message usually appears if it is outside trading hours, or the instrument is no longer available to trade, or your trading account has not being fully verified yet.

This means the trade requires a higher margin that what is available in your free margin. You may reduce the lot size, increase your leverage or add funds to your account. For your convenience, you can check our Margin calculator at the following page: https://www.fpmarkets.com/forex-calculator/

CFD stands for 'Contract for Difference'. When trading CFDs you are trading based on price speculation only, and you are not taking physical ownership of the underlying instrument.

外汇市场每周 5 天，每天 24 小时开放。

We offer Raw pricing on our MT4 and MT5 accounts. This means pricing is streamed directly from our LPs with zero interference from our side. Our IRESS accounts offer direct market access (DMA) to over 1,000 equities.

我们直接从一系列的领先金融机构获取价格，包括汇丰、法国巴黎银行和德国商业银行。我们所有的 LP 都能在我们的主页找到 (//www.fpmarkets.com/)

买入价是您下卖单的价格，而卖出价是您下买单的价格。这两个价格之间的价差为“点差”。

由于我们提供 ECN 定价，我们无法保证止损。所有订单一旦被触发，就将按市场上第一个可获得的价格执行。

We offer Raw pricing. This means pricing is streamed directly from our top-tier liquidity providers (LPs) with zero interference from our side.

There is zero commission on the Standard account, with a 1 pip mark up on the spread. Raw accounts have no markup, and a 6 AUD round turn commission.

We have a trade desk who is responsible to monitor our risk and exposure etc. Since we offer Raw pricing, there is no dealing desk intervention or re quotes with any of your trades.

是的。所有 MT4 和 MT5 账户类型都支持微型手。

This will depend on the instrument you are trading. For example for Forex, the maximum Lots size is 50 per trade. To find each instrument's maximum Lots size please "right click" in the Market Watch window on the symbol you wish to know the maxmum Lots size and select "Specifications".

我们不对您的未结订单数量设限（包括待定订单）。

We offer leverage up to 1:30 for Retail Clients and up to 1:500 for Professional Clients, depending on the instrument you are trading.

Our spreads vary, however on Forex they start from zero pips on our Raw type accounts. You can see all our spread information in the following link: https://www.fpmarkets.com/products/forex-trading/forex-spreads/

当您的保证金水平下降到 100% 时，您将被要求追加保证金，我们将试图通过电子邮件联系您并通知您。强制平仓发生在 50% 的保证金水平，交易将自动从最大亏损的交易开始关闭。

是的，我们允许这两个策略。

We do not have restrictions on using an Expert Advisor (EA) on your trading account, however please note that the maximum number of activities on the account is 10 000 movements in 24 hours. These include opening and closing trades, pending orders, and other trade modifications. If your account is hyperactive, we will mark it as "read-only" and notify you via email. You will need to check your EA settings and contact us in order to enable the account.

是的，如果您在标准账户交易超过 10 手，或在原始账户交易超过 20 手，我们将为您赞助 Liquidity Connect 的 VPS。

我们没有用于交易复制的特定平台，但是，您可以通过终端窗口的‘市场’选项卡跟随信号。

在功能性方面，模拟账户和真实账户是一样的。但是，请注意，模拟账户中下单的交易将不会发送到市场执行，因此，您可能成交更快、滑点更小。

我们不对您的止损/止盈单或待定订单设置最低水平。您可以将它们设置为距当前价格任意距离的位置

是的，我们的处理平台将非常乐于接受您的电话指示。

我们为交易者提供了各种风险管理工具和策略，最常见的是标准的止损订单和限制订单。我们始终建议交易者在交易真实账户之前彻底地测试他们的策略。

是的，您可以订阅我们的每日技术分析电邮

我们的服务器位于纽约的 NY4 Equinix 数据中心，因此，可以为客户提供最快的执行。

Our Swaps are based on the interest rates as set by LIBOR

Right click in the Market Watch window on the symbol you wish to know the rates for, and select 'Specifications'. You will then see the long and short swap rates if you scroll down. Note, the rates for Forex are displayed in points.

在周三晚上隔夜持有的头寸将产生三倍的掉期费用。这是为了计入周末的交易结算费，因为届时市场关闭，没有收取掉期利率。

Swap is charged at 00:00 ( Server time) -05:00 PM New York time - for any trades that are still open from the previous day.

The Swap for Forex , Natural Gas and Metals is calculated in Points, with the calculation formula for Swap in Points be Lots x Contract Size x Swap Long (or Swap Short) x Point Size and the point size be the smallest possible price change on the left side of a decimal point. Example for 1 lot Long Position of EURUSD - ((1*100.000) * -4.95 * 0.00001) = -4.95 USD per day. The Swap for Commodities (Oils) and Indices is calculated in Money (Currency), with the calculation formula for Swap in Money be Lots x Swap Long (or Swap Short). Example for 1 lot Long Position of XBRUSD - 1* -2.1= -2.1 USD per day. The Swap for Cryptocurrencies and Equities is calculated in, Percentage Terms with the calculation formula for Swap in Percentage be [ (Lots x Swap Long (or Swap Short) x Closing Price) / 100] /360. Example for 1Lot Long Poision on Apple with the closing BID of APPLE at 164,96 USD - [ (1 x 5 x 164,96) / 100] / 360 = (824,80/100) / 360 = 8,25 / 360 = 0,02 USD per day.

Let's take UK stocks as an example.

UK stocks have a commission per side of 0.10% with a minimum of 10 GBP charge per side.

48.51 is the market price for RIO

If you open 10 lots of RIO then you have 10*48.51*0.1%= 0.4851 GBP as commission per side, which is less than the 10 GBP minimum so you will be charged the minimum.

Now if you trade 100 lots, then again 100*48.51*0.1%= 4.851GBP, less than 10 GBP so still the minimum charge.

If you trade 500 lots then 500*48.51*0.1%= 24.255 GBP, which is higher than the minimum of 10 GBP, so this is what you will be charged per side.

If the trading account is in a different currency, such as USD, there will be a conversion between GBP and USD.

Accounts are credited or charged in case at the time of expiration they hold their position during the roll over to the new contract. As the old and the new contract have different values, an adjustment is made in the form of swaps and appear in the swaps section of the platforms. This should not be considered as swap, but as a price adjustment. The respective adjustment will be made to both sides, buy, and sell and will be positive and negative, the exact values are shown on symbol specification a day before the expiration. The net result for the client would be to have the same net Profit / Loss as before the rollover but adjusted to the new contract's price. The Roll Over for Futures is calculated in Money (Currency) in the form of Swaps, with the calculation formula for Swaps in Money be Lots x Swap Long (or Swap Short). On the platforms, the Roll Over (Swap) is automatically converted into the balance currency. The operation is conducted at midnight server time (00:00 server time /5pm NY time) and will only be charged/gained if you have an open trade at this time when the Future expires. Example : For 1 Lot Long Poisiton on Coffee - 1 x 1 x 5 = 5 USD will be reduced from your account, in the form of Swaps, and this amount will be reflected inversely into your position Profit / Loss.

For all US Stocks (for all account types), an additional charge of 10 USD commission will be applied to your account upon opening the trade and an additional 10 USD commission upon closing the trade or a 3cents commission per Share upon opening the trade and 3cents USD commission per Share upon closing the trade; between the former and the latter the highest commission For all UK ,European Stocks and Australian (for all account types), an additional charge of 10 GBP (or 10 EUR / 10 AUD) commission will be applied to your account upon opening the trade and an additional 10 GBP (or 10 EUR / 10 AUD) commission will be applied to the account upon closing the trade or a commission of Lots x 0,10% x Price will be applied to the account upon opening the trade and a commission of Lots x 0,10% x Price will be applied to the account upon closing the trade, between the former and the latter the highest commission. Please note all ASX products are made available on request by emailing [email protected] ASX product pricing is available through CHI-X and incurs a $10 AUD per month data fee which will be charged regardless of login or trade activity. Fees are debited within the first 10 days of the following month. For all Hong Kong Stocks (for all account types), an additional charge of 10 USD commission will be applied to your account upon opening the trade and an additional 10 USD commission will be applied to the account upon closing the trade or a commission of Lots x 0,20% x Price will be applied to the account upon opening the trade and a commission of Lots x 0,20% x Price will be applied to the account upon closing the trade, between the former and the latter the highest commission.

请在此处的我们网站填写申请表： https://www.fpmarketspartners.com/partnerships/cpa-affilate-program/#join-now，我们的联盟合作伙伴团队将会联络您。

是的，我们要求您提供身份证明表和居住证明文件。

联盟合作伙伴 CPA 有多级：1 级（450 美元）、2 级（350 美元）和 3 级（225 美元）。您可以在下方链接找到完整信息： https://www.fpmarketspartners.com/zh/partnerships/cpa-affilate-program/

请在此处登录您的联盟合作伙伴门户： https://go.fpmarkets.com/zh/ ，然后选择‘申请付款’选项。

是的，只要客户交易的名义价值达到最少 $300,000 美元即可

您将会收到您独有的追踪链接，您可以将它发送给您的客户或发布到您的网站上。只要客户到达我们网站，我们就会根据他们的 IP 地址进行追踪，直到他们完成注册。

是的，您可以在联盟合作伙伴门户查看您的客户的完整清单 (https://go.fpmarkets.com/zh/).

‘市场营销工具’选项卡下的联盟合作伙伴门户中提供了横幅、徽标和到达页面 (https://go.fpmarkets.com/zh/). Should you require different marketing material, in certain language please contact us and our marketing department will be happy to create them for you.

否，您不需要牌照。

在收到您的申请后，我们将向您发送完整版的条款和条件。