Partners Support Officer

Partners Support Officer

We are a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Partners Support Officer– in our Limassol Office.

 

MAIN DUTIES AND RESPONSIBILITIES

  • Assist in the onboarding of Affiliates / IB’s/ Money Managers and other company partners.
  • Assist with the day to day operational tasks of the partners department such as partner connections, withdrawals, commission payments, troubleshooting.
  • Assist in the monitoring of affiliates and IBs activities to optimize partner performance and report suspicious activities
  • Educate the partners on the company’s platforms, trading products, account opening/deposit and withdrawal procedures.
  • Proactively work to retain existing business and reactivate partners.
  • Acquisition of new partners
  • Update Partners team social media channels
  • Maintain direct contact with affiliates and IBs via telephone, live chat and email, ensuring excellent service standards and loyalty.
  • Enforce prudent approach and due diligence to the regulatory framework as per the company policies, ethos and ethics.
  • Working with the team to ensure KPI’s are met.
  • Supporting and assisting all departments as required.


CANDIDATE PROFILE

  • A good understanding of forex CFD’s and at least 1 year experience in the industry, preferably in a sales/customer service position.
  • Knowledge of affiliates/IB/partnerships in Forex
  • A good understanding of MT4/5 platforms
  • Well versed in Forex calculations such as pip value, leverage, margin.
  • Driven and results orientated
  • Strong negotiation skills.
  • Computer literacy with excellent working knowledge of Microsoft Office applications.
  • A team player with excellent communication skills.
  • Excellent customer service skills
  • Fluency in English, additional languages will be considered an advantage.

 

BENEFITS

  • Competitive remuneration package and Health Insurance following probation period.

«



Bắt Đầu Giao Dịch
sau một vài phút

Mở tài khoản ngay

bullet Truy cập trên 10.000 công cụ tài chính
bullet Tự động mở & đóng vị thế
bullet Lịch sự kiện tin tức & kinh tế
bullet Chỉ báo & biểu đồ kỹ thuật
bullet Bao gồm nhiều công cụ hơn

Bằng việc cung cấp email của mình, bạn đồng ý với chính sách về quyền riêng tư của FP Markets và nhận các tài liệu marketing trong tương lai từ FP Markets. Bạn có thể hủy đăng ký bất cứ lúc nào.







Get instant Updates in Telegram
Sơ đồ trang web | © FP Markets 2020