Back Office and Support Administrator – Chinese Speaker

Back Office and Support Administrator – Chinese Speaker

Back Office and Support Administrator – Chinese Speaker

 

This well-established and ambitious globally-regulated (including CySEC) CFD and Forex Broker with headquarters in Australia and further offices internationally, is seeking to recruit a Back Office & Support Administrator- Chinese Speaker to join their growing team in Limassol.

 

The successful candidate does not necessarily need prior experience but needs to have a can-do attitude, willingness to learn and be a team-player. The candidate needs to be fluent in written and spoken Mandarin and fluency in English is viewed favorably.

 

This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.

 

RESPONSIBILITIES

  • Assist with the onboarding of clients which include reviewing their KYC documents and updating client personal data
  • Provide answers to customers by identifying problems and assisting with incoming queries by email, live chat and other supported communication channels of the company
  • Assisting other departments with Back-office requests

 

CANDIDATE PROFILE

  • Computer literacy with excellent working knowledge of Microsoft Office applications
  • Knowledge and experience in FX will be considered advantageous but not required
  • A team player with excellent communication skills
  • EU passport holder or have the right to live and work in Cyprus.
  • Native or near native Mandarin and can communicate in English
  • Ability to work in shifts and occasionally on weekends

 

COMPANY BENEFITS

  • An attractive remuneration package based on candidate’s experience
  • Monthly bonus structure
  • Medical insurance after successful completion of probation
  • Annual paid leave of 22 business days

 

Interested candidates should send their CV and cover letter to [email protected]


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