Open your trading platform and select File – Login to Trade Account. You then need to enter your account number, password and select the relevant server. We have a short tutorial video to assist you here: https://www.youtube.com/watch?v=05xgH-GY1dk
Open your platform and select File – Open Data Folder – MQL4 – Experts and then paste the .ex4 file. When you close and reopen the platform your EA should then show in the Navigator window under ‘Expert Advisors’.
Ensure ‘AutoTrading’ is enabled on your top toolbar. Drag the EA over from the Navigator Window to your chart, and under the ‘Common’ tab make sure ‘Allow Live Trading’ is checked. If your EA is successfully attached you will see a smiley face icon in the top right corner of your chart.
Select the ‘Account History’ tab and then right click and select ‘Custom Period’. Enter the dates you want the statement for and then select ‘OK’. Then right click again and select ‘Save As Report’. Your statement will then open as an HTML file.
Select Tools – History Centre and then select the instrument you want the data for. Then select the time frame and select Download. This will then download any available data to your chart. Please note, the data will not go as far back in time for the smaller time frames as it will for the higher time frames. Also note that all additional data comes from the MQ database, and we are not able to provide any further data.
First find your Metaquotes ID number from your mobile app (you will see it under Settings – Chat and Messages). Open your trading platform and select Tools – Options – Notifications and tick the ‘Enable Push Notification’ box. Then enter your MQID. You will see you have a Test option to make sure you receive the notification to your mobile.
It happens sometimes (after Windows update or after MT4 update). We suggest you to make a backup and save your MT4 Templates on your PC: Charts – Template – Save Template. You can upload your saved templates in the following way once they are missing: Charts – Template – Load Template
Please ensure your ‘Allow AutoTrading’ button at the top of your platform is selected and showing Green. Also, from the Tools – Options – Expert Advisors window, make sure the top ‘Allow Automated Trading’ is ticked. If this still doesn’t work, reload the EA, and under the ‘Common’ tab make sure ‘Allow Live Trading’ is also ticked there.
Apple security settings will only allow installation of applications directly from the Mac store. Try going to System Preferences – Security and Privacy, and then on the ‘General’ tab select the lock icon in the bottom left corner. This will unlock the General Preference panel, and you can select ‘Anywhere’ from the menu.
Right click in the Market Watch window on the symbol you wish to know the rates for, and select ‘Specifications’. You will then see the long and short swap rates if you scroll down. Note, the rates for Forex are displayed in points.