We are a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Customer Relationship Officer – Chinese Speaker – in our Limassol Office.
MAIN DUTIES AND RESPONSIBILITIES
Assist in the onboarding of trading clients, Affiliates, IBs, Money Managers and other company partners
Develop the country, territory or region you have been assigned to including but not limited to converting the leads to clients and acquiring & establishing business relationships with new and existing partners
Proactively work to retain and to reactivate clients and partners
Negotiate the terms of each partnership based upon the existing rebate structures
Assist in monitoring of affiliates and partners on a regular basis to optimize their activities and performance
Promote the company’s products and services and keep up to date with the financial markets
Assist with incoming queries from all prospects and clients by telephone, email and other communication channels supported by the company
Enforce prudent approach and due diligence to the regulatory framework as per the company policies and ethics.
Work with the team to ensure the Key Performance Indicators (KPIs) are met
Travel to conferences and business meetings where required.
Native or near native Chinese is required and knowledge of English is essential.
An excellent understanding of CFDs and at least 2 years’ experience in a sales/business development role
Client focused with excellent customer service and negotiation skills
Excellent communication and written skills
Ability to influence and persuade a mutually beneficial outcome for the company and the client
Dynamic, self-motivated, competitive and strong desire to succeed
Ability to work well independently as well as in a team
Competitive remuneration package and participation in the performance incentive scheme
Work permit expenses to be covered by the company
Medical insurance and annual paid leave of 22 business days
* The average order execution time between the trade being received, processed and confirmed as executed by us is 38 milliseconds. As observed from our bridge provider between 01-05-2021 to 31-05-2021. FP Markets was rated by Investment Trends as the Best for Quality of Trade Execution 2019