Customer Relationship Officer – Korean Speaker

Customer Relationship Officer – Korean Speaker – Forex Trading – Limassol – Cyprus

We are a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks, and Cryptocurrencies and we are currently looking to recruit a full-time Customer Relationship Officer – Korean Speaker – in our Limassol Office.

MAIN DUTIES AND RESPONSIBILITIES

• Assist in the onboarding of trading clients, Affiliates, IBs, Money Managers, and other company partners
• Develop the country, territory, or region you have been assigned to including but not limited to converting the leads to clients and acquiring & establishing business relationships with new and existing partners
• Proactively work to retain and to reactivate clients and partners
• Negotiate the terms of each partnership based upon the existing rebate structures
• Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance
• Promote the company’s products and services and keep up to date with the financial markets
• Assist with incoming queries from all prospects and clients by telephone, email, and other communication channels supported by the company
• Enforce prudent approach and due diligence to the regulatory framework as per the company policies and ethics
• Work with the team to ensure the Key Performance Indicators (KPIs) are met
• Travel to conferences and business meetings where required.

CANDIDATE PROFILE

• Native or near-native Korean is required and fluent English is essential.
• An excellent understanding of CFDs and at least 2 years experience in a sales/business development role
• Client focused with excellent customer service and negotiation skills
• Excellent communication and written skills
• Ability to influence and persuade a mutually beneficial outcome for the company and the client
• Dynamic, self-motivated, competitive, and strong desire to succeed
• Ability to work well independently as well as in a team

BENEFITS:

• Competitive remuneration package and participation in the performance incentive scheme
• Medical insurance upon regularisation
• Annual paid leave of 22 business days

Interested candidates should send their CVs to [email protected]